Privacy Policy

The Urban Athlete Inc. (“TUA” or “we”) is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“personal information”) you share with us. TUA has established this Privacy Policy to let you know what information we may collect from you on TheUrbanAthlete.ca (“site”) and how we may use that information.

What information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form.

When registering on our site, as appropriate, you may be asked to enter your: name; e-mail address; phone number.

You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

PLEASE NOTE: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Cookies and Other Tracking Technologies

Some of our web pages use “cookies¨ and other tracking technologies. A cookie is a small text file that a website transfers to an individual’s hard drive for recordkeeping purposes. For example, we may use cookies to collect information about website activity. You may set most web browsers, like Google and Internet Explorer, to notify you if you receive a cookie, or you may choose to have your browser block cookies. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. We do not link the information we store in cookies to any personal information you submit while on the site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. It is not our practice to link the information we record using tracking technologies to any personal information you submit while on the site. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the site’s policies, to protect the site, our customers, or others, or when we believe in good faith that the law requires it.

Links to Other Sites

Please be aware that when you are on the site, you could be directed to other sites that are beyond our control via hyperlinks. For example, if you choose to use the “Recommended Links” page on the site, you may be sent to a third party website if you click on a hyperlink. These other websites may send their own cookies to visitors, collect data, or solicit personal information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of theses or any other sites and cannot guarantee the security of any of your personal information collected there.

Use of Web Beacons

If, following your request, we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Information not Disclosed to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection

This site is not intended for use by children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

The Urban Athlete Inc.
505 Eglinton Ave. West, Suite 302
Toronto, ON (Ontario) M5N 1B1
Canada

urbanathlete@theurbanathlete.ca
416-481-8880